Training and Workshops

Upcoming Training Events

The Ongoing Effects of COVID-19 and How to Handle it All

Date: Sep. 22, 2020 @ 2:00 p.m. 

Presenter: Caroline Menendez, Credible

After an unprecedented Spring semester that not only changed life on campus as we know it, it has also changed and continues to change our daily lives.  As we begin to focus on the upcoming academic year we will take a look at what is still keeping Financial Aid Administrators up at night and discuss tips and best practices to manage it all. This session will review the latest information on International Students, study abroad programs, the CARES Act along with communication and time management tips that will help our offices, students and each of us manage the upcoming academic year during a global health pandemic

- Caroline has been in the Higher Education Field for over 25 years and has held positions within financial aid offices, Student Loan Default Management agencies and for the last 18 years was with American Student Assistance working with both domestic and International administrators. Caroline is passionate about helping students and their families finance their education and manage their student loan debt and has presented at numerous conferences and workshops to both students and administrators. Caroline has been with Credible for over a year now developing their School Partnership team and promoting their revolutionary marketplace technology tool that enables students and co-signers to compare unbiased, personalized and pre-qualified private student loan rates. She is an avid sports fan and enjoys networking with her fellow financial aid colleagues (even virtually) and she works out of her home in Wrentham, Mass.


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