Training and Workshops

Upcoming [email protected] Training Events

Radical Candor

Date: January 26, 2021 @ 2 p.m.

Presented by: Chrisy Woll, CampusLogic & Mark McGinnis, CampusLogic

Radical Candor, developed by Kim Scott, is having real impact nationwide. A simple concept, about saying what you think while also caring about the person you’re saying it to. So why aren’t you already doing it? Because telling people what you really think is hard; really hard sometimes. In this session you will learn some tips on active listening, relationship building, and having powerful conversations in a remote environment. You’ll walk away with new skills and the ability to care personally and challenge directly, even if you have to do it all through a Zoom meeting. The best work comes when you have the best relationships with your team; this session will help you get there.

Chrisy Woll, VP of People Operations
A veteran in the Software-as-a-Service (SaaS) industry, Chrisy joined CampusLogic in early 2016. After leading the Customer Success team for four years, she took over as the VP of People Operations in 2020. She holds a Master’s Degree in Leadership from Grand Canyon University, where she also served as an enrollment advisor. Chrisy leads the People Organization of CampusLogic with a belief that our purpose, mission and values, while practicing Radical Candor, will help us achieve our goals.

Mark McGinnis, Sr. Solutions Architect
A lifelong higher education evangelist, Mark joined CampusLogic in 2014. After leading CampusLogic's early charge as it's VP of Business Development, Mark now consults closely with schools solving problems and finding solutions as Sr. Solutions Architect. Prior to CampusLogic, Mark has worked in financial aid offices at various institutions, consulted institutions on financial aid and enrollment issues, and worked in the student lending industry.

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Pandemic Professional Judgments: Balancing Student Needs, Compliance, and Administrative Burden

Date: February 16, 2021 @ 2 p.m.

Presented by: Tony Erwin, Blue Icon Advisors & Sage Stachowiak, Southern Connecticut State University

Professional judgment requests are on the rise. So are stress levels from students, families, and financial aid staff. How do you balance 1) following published guidance, 2) requesting the appropriate amount of documentation, and 3) providing good customer service? This session will review the options available to help students through professional judgment and provide strategies for managing difficult situations.

Tony Erwin has more than 25 years of experience in financial aid administration, student services, and support. As the principal consultant for Blue Icon Advisors, NASFAA Consulting, Tony leads Blue Icon’s consulting services. Prior to joining Blue Icon, Tony served as the vice president for enrollment management and student affairs at Merrimack College. Prior to Merrimack, Tony served as the associate vice president of enrollment and dean of student financial services at Northeastern University. Tony has served on the board of directors of the National Association of Student Financial Aid Administrators and as the president of the Eastern and Massachusetts Associations of Student Financial Aid Administrators.

Sage Crary Stachowiak has worked as a Financial Aid Director, New Start Program Director, and Financial aid consultant for the better part of 15 years. In her current role as the Director of Financial Aid for Southern CT State University, she is part of a strong network of financial aid and enrollment management leaders moving higher education into a new frontier. Having served nearly every type of institution, from four year private, to four year public, graduate and professional only and for profit, she brings a wealth of experience and perspective. She is also serving as the President-Elect for CAPFAA, and was recently interviewed by General Mark Brown, Chief Operating Officer for Federal Student Aid and was featured in the 2020 Federal Student Aid Conference opening remarks for innovation in higher education during these trying times.

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Click the link below to browse through recordings and slides from past events.


EASFAA LEADS is a division of the Training Committee with the explicit goal of Leadership Development for members of the EASFAA Community. We are not talking Financial Aid “nuts & bolts” here! Our goal is to set you on the path to advance your career through leadership training opportunities, which will build the confidence and skills that you need to move towards that next step – be it within EASFAA itself, your current organization, or beyond. Come join us at the table and learn how to build your Executive Presence. 

Invest in Yourself Through EASFAA Service

Date: February 2, 2021 @ 2 p.m.

Presented by: Marie Johnson, University of Vermont & Danette Burgess, American University

Are you feeling like you would like to get involved in professional association work but don’t know where to start? This session will help you understand how to get started, how to get buy-in or support from your boss or institution, and better understanding the time commitment and obligations when serving on a committee or board and what it takes to run for an officer position. Presenters will share their experiences in serving, paths taken to get there, successes, let downs how rewarding service can be. EASFAA is particularly interested in supporting leadership development for diverse populations and fostering an inclusive and supportive experience for all. EASFAA needs you!

Danette Burgess is an Assistant Director of Financial Aid at American University in Washington DC. Danette serves on the Veterans Liaison Network (VLN) , a resource group for veteran students on campus and chairs the Black Faculty and Staff Affinity Group. Danette is a member of the EASFAA executive council and chairs the Diversity and Inclusion committee. Danette was also the regional representative for the NASFAA Diversity Task Force. Danette is currently pursuing her Doctoral degree.

Marie Johnson is the Director of Financial Aid at the University of Vermont and currently serves as EASFAA's Past-President.

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Professional Qualifications and Personal Qualities Institutions Seek as they search for New Enrollment Leaders 

Date: February 9, 2021 @ 2 p.m.

Presented by: Amy Crutchfield, Wittkieffer

Amy will be sharing the professional qualifications and personal qualities institutions seek as they search for new enrollment leaders. She will discuss networking; presenting yourself as a potential candidate; and offer best practices for interviews and resumes. She will also address the current outlook for new positions in today's hiring environment.

Since joining WittKieffer in 2005, Amy Crutchfield has developed a reputation for exceptional customer service, a keen eye for detail and a steady approach that guides clients through every phase of the search process. To date, Amy has participated in hundreds of successful search assignments for presidents, provosts, deans and leaders in other administrative units such as advancement, enrollment management, finance and student affairs. As leader of WittKieffer’s Enrollment Practice, Amy has great depth of understanding of the field and recognizes the critical need for strong enrollment leadership in the current higher education landscape. She is especially interested in and committed to identifying future leaders in higher education and has participated in panels on the subject. Recognizing the significant need to support women’s leadership in enrollment management, she annually convenes discussion groups aimed at shaping conversations around this topic and encouraging and mentoring the next generation of women enrollment leaders.

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